Shipping

Shipping Costs

• Shipping fees are calculated by the product's size, weight and delivery address.
• Courier Companies are Imposing Additional Costs for Residential, Rural, Auckland Metro, and Outer Island addresses. Using a non-rural business address will help you save money on freight. If you have a rural address and have not included the RD# number in your address, we will contact you with the additional freight cost.
• If you have more than one product in your order, you may receive the different products in separate parcels. This is often to prevent damage and reduce the price of postage.

International Shipping

• International shipping is only currently available through the website to the USA and Australia. However, if you email us with your order enquiry and address, we will provide a quote for your shipping cost, and your invoice can be paid easily via one of our payment gateways.
• Caford New Zealand Ltd is not responsible for your order's custom fees, import duties, taxes or any other charges for international orders.
• Duties, taxes and customs charges vary by the destionation country. For information regarding these fees, please contact the customs office in the destination country.
• Please note that you are still responsible for duties, taxes, and customs charges if you refuse a package upon delivery.

Delivery Times

• Cut off for same-day dispatch is 1 pm. Orders received after 1 pm will be processed and dispatched on the following business day.
• Orders received on Saturdays, Sundays and Public Holidays will be processed on the following business day. We aim to deliver your items as soon as possible but the dispatch times indicated are subject to change.
• Standard Sized items are usually delivered within 2-5 business days (Rural Home Delivery will take longer and usually adds another 3-4